1. Order Processing
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All orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive an email or SMS notification once your order has been shipped.
2. Shipping Time
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Standard Delivery: 3–7 business days (depending on your location).
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Express Delivery (where available): 1–3 business days.
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Delivery times may vary during sales, holidays, or due to courier delays.
3. Shipping Charges
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Free shipping on orders above a certain amount (as per promotional offers).
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A standard shipping fee applies to orders below the free shipping threshold.
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Shipping costs (if any) are calculated and displayed at checkout before payment.
4. Shipping Coverage
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Xsoot currently ships nationwide across Pakistan through trusted courier partners.
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International shipping options through DHL.
5. Order Tracking
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Once your order is dispatched, you will receive a tracking number via email or SMS.
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You can track your package directly through our courier partner’s website or via the tracking link provided.
6. Delays & Issues
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Xsoot is not responsible for shipping delays caused by weather conditions, courier issues, or incorrect addresses.
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Please ensure your shipping address and contact details are correct before completing your order.
7. Contact Us
If you have any questions about your shipment or need help tracking your order, please contact our customer support team at:
support@xsoot.com